PSleader

for those who would make a difference

Government 2.0 is not failing but is not a success yet either

Image by hans.gerwitz via Flickr

According to ITWire, Gartner Analyst Andrea DiMaio recently gave Government 2.0 a failing grade, noting that all nations “seemed to have missed the point”. He clarified further on Twitter stating that he:

“never said “fail”, said that challenges & real benefits are in employee 2.0, not a prty for many”

Sometimes editors jazz up the headlines to make articles more compelling than the speaker intended. Andrea is right, however, when he states that we have a lot of work to do and that successes have not been across the board. Successes still occur more often in pockets rather than across the board and are driven by passionate, well-meaning, technology types instead of being driven by top-down goal-oriented approaches.

I would simply state that Government 2.0 is in its infancy. We must harness the energy and passion shown by those that are being successful and focus it on achieving the highest priority goals first. All of those leading the charge, driving Government in Action, need to remain focused and recognize that they are appreciated. The early results are what is needed to continue the evolution.

John F. Moore

Government in the Lab

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Facilitating Integration: Functional lines blurring due to social media

At this point there seems to be few parts of traditional organizations and the functions within them that will not be touched or even perhaps radically altered by the forces of social media connectivity and communications. But there are still many naysayers out there asking

Why do we need social media?


Some typical responses from those who still don’t get it:

To share inane updates with random persons only hungering for us to follow them back?

To expose ourselves to just one more medium where avid advertisers can spam us into submission?

No if there wasn’t more than this, I would set the Twitter Fail Whale as my screensaver and never turn the application on again! (exercising maximum restraint to avoid mentioning obvious parallel to recent Twitter service uptime issues; oops I guess I just did, sorry @biz =)

Fortunately there’s more, much more to social media that can and will make a difference. A difference in one to one communications, one to many communications and most importantly to all manner of human organizations.

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Is Social Media the Cure for Apathy?

I’m not sure exactly when it happened, but somewhere over the last 50 years the majority of people in the world lost their mojo when it came to fighting for change. Didn’t matter whether the issue was big or small, even bad customer service and poor quality flourished because of the divide and conquer realities of slow one to one and the high cost of mass communication.

People grew tired and weak from being browbeaten into submission to the point where apathy set in when it came to believing in, mobilizing and exercising their power as an individual within society.

The ability for people to communicate, organize and take action around an issue or idea had become very slow, difficult and costly. Even more significantly, the poor results often seen by those who actually made the effort led many to accept “Is it really worth the bother?”

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Smashing the Silos with Social Media

Smashing Silos

Our world is made up of silos.

People seem to instinctively create barriers around what they feel is their territory and so a silo is formed. Many people also feel the need to classify everyone and everything mentally tossing it into the bucket or silo where they think the person, thing or idea belongs.

Whether due to demonstrating personal power or simply for mental convenience, our instinctive urge to build a silo, or pop everything and everyone into one, inhibits both communication and performance.

And both of these actions divide us.

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In search of the smorganization

The concept of smorganization was born out of my desire to find one word to first grab the attention and then communicate the dramatic changes to organizations of all types which are currently underway facilitated by social media.

Most have still not grasped the depth or realized the breadth of the communications revolution happening around us, but it is real, it is impactful and once these titanic forces are positively focused by forward thinking leaders within the organizations of the world, smorganization can and will take us to a better place.

So smorganization in its’ simplest interpretation is Social Media Organization or just smorganization, a one word conglomeration representing what in its’ entirety is a complex and rapidly evolving transformation process.

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Welcome to PSleader!

Born out of a conversation at PLAY in November 2010 PSleader is a virtual community for the sharing and dissemination of ideas, interests and impacts social media can and is already having on the public service. At the core of PSleader are our PSbloggers people passionate about their roles and responsibiliites for improving service to the public. Please follow along or even better participate if you feel you have something to add to the conversation as this revolution unfolds all around us.

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